Same operating model on every seat: dedicated reps, in-office, fully managed, daily reporting, founder on every account. Volume and commitment savings stack. We scope every floor on a 30-minute call before we send numbers, because every funnel is different.
Five productized service lines. One operating model. Same QA, same reporting, same replacement policy on every floor.
A senior BDR pod running outbound on your behalf: list, prospecting, gatekeepers, qualification. You get briefed discovery calls landing on your calendar every week, with the discovery work already done.
A dedicated outbound operator on your account, running your script on a South Africa sales floor every business day. Live conversations transferred straight to your closers in real time, no qualification layer in between.
Experienced closers who run discovery, demo, and close. Not just appointment setters. CRM management, pipeline reporting, deal-stage discipline.
Dedicated inbound support handling calls, queries, complaints, and retention saves. CSAT tracking, ticket resolution, escalation paths in writing.
Dedicated email-only response Operators. SLA management, response time tracking, brand-voice trained. Useful for high-volume support inboxes and async sales replies.
Starting rates scoped per engagement: South Africa floor, dedicated reps, month-to-month or term. Nearshore (Mexico) and onshore (US) floors available at premium rates. Multi-seat teams and term commitments drop the rate per seat. Written quote within 24 hours of scoping call.
Two levers move the rate per seat. Volume rewards bigger teams. Term rewards commitment. Stack them and the math gets meaningful fast.
| Team Size | Discount |
|---|---|
| 1 rep | 0% |
| 2 reps | 3% |
| 3 to 4 reps | 5% |
| 5 to 7 reps | 8% |
| 8 to 10 reps | 10% |
| 10+ reps | 12%+ (custom) |
| Contract Term | Discount |
|---|---|
| Month-to-month | 0% |
| 3-month term | 3% |
| 6-month term | 5% + free dialler |
| 12-month term | 8% + free dialler + priority support |
No matter which line, which volume, which term, every account runs on the same floor.
These are not upsells. Every seat on every floor ships with the same operating model. If a competitor does not list these, ask them why.
Justin Power is on the weekly call and the WhatsApp thread. Not a pod manager, not a CSM. The founder.
Every rep, every week, minimum. Actual recordings, scored against a written rubric, coached on the same call.
Underperforming reps are replaced at no additional cost. The performance bar is in writing in the MSA.
Contract to first dial in six business days. Discovery, build, calibrate, launch. No 90-day onboarding.
Dials, connects, conversations, meetings, ticket counts. In your inbox the same day, every day.
30 days notice cancel on any plan. Term discounts reward commitment, they don't trap you.
Every funnel is different. List quality, script maturity, target persona, vertical, and the seat mix all move the rate. Publishing a single rate would either over-charge the lean engagements or under-deliver on the complex ones. We scope the floor on a 30-minute call and send a written quote within 24 hours. The number you see is the number on the contract.
Six business days from contract signature to the first dial. Discovery, list build, dialler integration, script calibration, launch. We have done it in four when the client was ready.
If a rep is underperforming on the metrics we agreed on, we swap them within 2 to 3 weeks at no additional cost. No re-onboarding fee, no setup fee, no contract renegotiation. The performance bar lives in writing in your MSA.
Yes. Default setup. We integrate with HubSpot, Salesforce, Close, Pipedrive, Apollo, and most majors. You keep data ownership, recordings, and analytics. The rep operates on your stack.
Yes. The setup fee is one-time, due on contract signature. Covers discovery, list build, dialler integration, CRM mapping, script calibration, and rep onboarding. The monthly fee starts on day one of dialing.
Month-to-month is 30 days notice, no exit fee. Term agreements (3, 6, 12 month) have early-termination terms in the MSA, normally a buy-out of remaining months at the standard rate. Renewal is opt-in, not auto.
South Africa. Three floors across Cape Town, Durban, and Johannesburg. Neutral English accents, screened and recorded. All reps work from office, not remote. US and UK timezone coverage available. Nearshore (Mexico) and onshore (US) floors available at higher rates.
We map the funnel: targeting, script, list, connect rate, conversion. We tell you how many seats fit, what mix of SDR vs closer, and what the go-live timeline looks like. If the model is wrong for the job, we say so on the call and name the agency that fits better.
Justin scopes the funnel, the seat count, and the build. Written quote in your inbox within 24 hours. No deck. No pitch. If 2CT is the wrong fit, we say so on the call.